Returns & Exchanges

At Hanna Krakow, we want you to be completely satisfied with your purchase. If your selected pieces are not the perfect fit, you may return them within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated courier and keep your tracking number; your refund will be processed within 5-7 business days of receipt.